Selecting a fleet valeting provider is a procurement decision that affects vehicle values, brand presentation, regulatory compliance, and employee satisfaction. The difference between a professional fleet care partner and a general mobile car wash is significant.
Here’s what to evaluate.
Essential Due Diligence Checklist
1. Insurance Coverage
Fleet vehicles represent substantial assets. Your valeting provider must carry:
- Public liability insurance — minimum £5M for corporate work
- Employer’s liability — if they use employed technicians
- Motor trade insurance — covering vehicles in their care
MMCC carries £5M public liability insurance specifically for corporate fleet work. Always request certificates and verify coverage before any work begins.
2. DBS-Checked Personnel
Valeting technicians access vehicles parked at your premises, potentially inside secure car parks or near sensitive areas. For corporate clients, DBS (Disclosure and Barring Service) checks are non-negotiable.
MMCC ensures all technicians are DBS-checked, providing the security assurance that corporate environments require.
3. Environmental Compliance
On-site vehicle washing creates trade effluent — contaminated water that must not enter surface water drains without consent under the Water Industry Act 1991. Ask potential providers:
- Do they use water? If so, how do they manage run-off?
- Do they have environmental permits?
- Can they provide documentation for ESG reporting?
Waterless providers like MMCC eliminate this concern entirely. No water means no effluent, no permits required, and no compliance risk.
4. Consistent Quality Systems
A single good valet is easy. Consistent quality across dozens of vehicles over months and years requires systems:
- Standardised processes — documented procedures for each service level
- Trained technicians — accredited, not just experienced
- Quality auditing — regular checks on service delivery
- Digital reporting — condition records that prove standards are maintained
5. Condition Reporting and Technology
Modern fleet valeting should include digital documentation:
- Photographic condition records at every visit
- Damage alerts when new issues are identified
- Historical trend data for fleet planning
- Exportable reports for lease return documentation
MMCC’s Fleet Insight Platform provides all of this, giving fleet managers visibility without additional administrative burden.
Questions to Ask Potential Providers
| Question | Why It Matters |
|---|---|
| What insurance do you carry? | Protects your assets and liability |
| Are your technicians DBS-checked? | Site security and trust |
| How do you handle waste water? | Environmental compliance |
| What cleaning products do you use? | Paint safety and environmental impact |
| Do you provide condition reports? | Accountability and fleet management data |
| Can you service our entire fleet on a schedule? | Operational reliability |
| What happens if you damage a vehicle? | Claims process and accountability |
| Do you offer ceramic protection? | Long-term paint preservation |
| Can you provide ESG reporting data? | Sustainability compliance |
| How quickly can you scale if our fleet grows? | Future-proofing |
Red Flags to Watch For
- No insurance documentation — never allow uninsured operatives near fleet vehicles
- Cash-only operations — suggests informal business practices
- No fixed scheduling — ad-hoc services produce inconsistent results
- Water-based cleaning without drainage plan — potential Water Industry Act violation
- No condition reporting — no accountability for service quality
- Resistance to DBS checks — unacceptable for corporate environments
What Sets MMCC Apart
MMCC was built for corporate fleet clients from the ground up:
- £5M public liability insurance — verified and current
- DBS-checked technicians — every member of the team
- Waterless technology — zero environmental compliance risk
- PureShield ceramic protection — proprietary SiO₂ technology
- Fleet Insight Platform — digital reporting and condition tracking
- Ozone odour removal — molecular-level odour destruction
- Proven corporate track record — serving major UK businesses
- London and Home Counties coverage — reliable, scheduled service
Getting Started
MMCC provides a no-obligation fleet assessment for prospective corporate clients. We’ll evaluate your fleet, discuss your requirements, and propose a tailored programme.